Are some cruise reviews and comments really unbiased commentary?

We came across a story at msnbc.com that we think is worth a discussion. Here are some excerpts and a link to read the entire article where you will find links related to the discussion.

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Are some cruise reviews and comments really unbiased commentary?

Cruise Vacation - MSC Cruises Ready for Caribbean Season with MSC Orchestra, MSC Lirica

  MSC Cruise Line MSC Cruises is preparing for its 2008-09 Caribbean season that includes the arrival of MSC Orchestra in North American waters, several theme cruises and new itineraries, including the line’s first visits to Bermuda and New York.

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Cruise Vacation - MSC Cruises Ready for Caribbean Season with MSC Orchestra, MSC Lirica